At Biltmore Medical Associates we welcome your feedback.  We want you to feel at home in our clinic and cared for by our team. Below are some comments we have received from patients just like you.  We’d love to hear from you.

Dr Rennard is wonderful. He is a very good doctor and genuinely cares about his patients. His assistant always calls back when calling in with questions or concerns in a timely manner. Other staff is friendly and nice as well. I recommend BMA to anyone I know who is looking for a physician.

Kristin L

I have been a patient of Dr. Andrews and Biltmore Medical for sixteen years. All my experiences have been excellent.  The professionalism of the staff is outstanding.

Jack C.

You respect the patient’s time, which I find very rare in the medical profession. Thank You.

Richard W.

Dr. Thrash has been my PCP for years, and I have complete confidence in him and his staff. He answers my many questions and I truly appreciate his friendly. yet business-like demeanor. I feel fortunate to have been his patient for so many years! Recently, Dr. Largent treated me in Dr. Thrash’s absence; and she, too, provided the same caring treatment and supportive demeanor.


My doctor is very kind, attentive, patient, and knowledgeable. I feel heard and valued when I am there and trust the information and care I receive.

Alex R.

Folks always treat me as family, make me feel they care about my concerns and are highly effective in providing care and information.

Shaun T.

Dr. Ladd has been my primary physician for more than 20 years.  No matter how busy he is, I have his full attention during my visit. He listens to my concerns in regard to medications, and health.  I am a octogenarian, and I am doing rather well under Dr. Ladd’s care.

Anne G.

Everyone is very friendly and helpful. Very prompt when you call or go in to the office. I came to this practice looking for a “Dr.” who would listen to me and truly cared what he could do for me. I am so pleased with MY DOCTOR, DR. ALAN MORGAN! I had hurt with an old shoulder surgery for 5 yrs. I DID NOT NEEDS ANY PILLS. I needed help. He sent me to a specialist at Wake Forest, where I learned I had a shoulder replacement that was TOO BIG for me and I had a STAPH INFECTION THAT HAD BEEN WITH ME SINCE THE FIRST SURGERY IN 2012! I can give him a very high recommendation! Thank You for accepting me as your patient! You are my God send, Dr. Morgan! Don’t hurt and NO PAIN PILLS!


I could not be more pleased with the skill and care that Dr. Rice gives to me as a patient. He seems interested in my health and my satisfaction with life, and I enjoy our visits.

Crystal G.